The Doherty Values

Doherty’s business is people. We exist because of customers, employees and the communities we serve. As we deal with people inside and outside the Company, we will be guided by the following values and principles:

• We are dedicated to serving our customers. We will nurture each customer relationship and strive to exceed our customers’ expectations.
• We will work as a team. We will win as a team. We will listen, speak and act with each other with dignity, candor and respect.
• We will respect the individual. We recognize that the people who make up our team are our greatest resource. Each person is a vital asset who must have a safe, supportive environment in which to work and learn.
• We are honest and ethical. We keep our promises and admit our mistakes. We will never forget that each one of us represents the Doherty team.
• We will make decisions swiftly and confidently. We encourage creativity and the willingness to face problems. We will trust our employees’ decisions. Honest mistakes will be considered opportunities for improvement.
• We will embrace change. We have a Company where rapid continuous change and improvement creates highly satisfied customers. Each member of the team brings a fresh perspective and must feel free to take appropriate risks while pursuing new ideas and opportunities.
• We will have fun. It is exhilarating to be part of a winning team. We will encourage an atmosphere where it is natural to enjoy ourselves while exceeding the expectations of our customers.
• We honor and respect the importance of our personal lives in helping us to be complete, happy and satisfied people.